Your Saturday lineup should also show up on Tuesday.
Perkaria gives your bakery a loyalty program under your own name — points per dollar, a birthday bonus, gift cards that never expire, and a customer list that outlives the order sheet. No app to build, no new hardware, no POS integration.
Sound familiar?
What a bakery counter actually deals with
Saturday is a wall. Tuesday is a ghost town.
The line is out the door on Sunday morning, and by Tuesday at 2 p.m. you're watching the afternoon viennoiseries dry out. The same faces come every weekend — but nothing brings them in midweek, so the week's bread goes to the grocery store's bake-off aisle.
The order book by the phone
Birthday cakes, bûches, tourtières, bread on order: a name, a number, a deposit, scribbled on a sheet beside the phone. The order goes out, the sheet goes in the recycling — and the customer who just spent $90 with you is an anonymous face again next week.
December makes the year
Bûches, galette des Rois, Easter, Mother's Day — four or five peaks carry the revenue, then January flatlines. Every year you meet the same crowd from scratch, with no way to tell who was already standing in that line last December.
How Perkaria fits
What Perkaria puts against that
Points per dollar — and a reason to come on a Tuesday
One point per dollar, on the baguette and on the $60 cake alike — no stamp card that treats a banana bread like a mille-feuille. Bonus events (double points on Tuesdays, say) are a setting, not a rebuild, and a per-transaction cap keeps one corporate order from draining the reward pool. Points post as pending until the nightly reconciliation against your sales export confirms them.
LoyaltyThe names behind the orders
Perkaria doesn't take your orders — your book, your phone and your POS still do that. But the person picking up the bûche becomes a member: a name, a number, consent, a history. The dashboard shows your top customers, visits per member per month, and which regulars have quietly stopped coming. Next December that list is still there.
InsightsReach the December crowd before December
Mid-November, one texto to your members — or only to the regulars the dashboard flags as lapsed. The engine enforces the rules for you: consent first, quiet hours from 9 p.m. to 9 a.m., a hard cap of two marketing messages per member per week, STOP/ARRÊT honoured instantly. Templates are bilingual, French first.
CampaignsA starting recipe for a bakery
1 point per dollar. Birthday bonus: points dropped in at the start of the member's birthday month — enough for a slice, not enough for the whole cake. You're the one who sells the birthday cake, so be the one who thinks of it first. Then add a bonus event on your deadest day (double points on Tuesdays) and a per-transaction cap so a 200-croissant office order doesn't empty the reward pool.
A suggestion, not a rule. Points per dollar, caps, bonus events, tiers and the birthday bonus are all settings you change in the dashboard — nothing here is baked into the code. And the honest part: points and stamps sit as pending until the nightly reconciliation matches them against your sales export.
A suggestion to start the conversation — not a fixed package and not a prediction. We configure the real numbers with you on the demo call.
Questions
Questions we get asked
Our cash register has no API. Does this still work?
Yes — and it doesn't need one. Perkaria never plugs into your register. Every night it reconciles points and stamps against your daily sales export, an ordinary CSV file. Any POS that can export its sales will do. That's exactly how it runs today at Rockaberry Jean-Talon in Montréal. The trade-off is deliberate and we say it out loud: points show as "pending" to the customer until that nightly reconciliation confirms them.
How does a customer join? Is there a QR code on the counter?
No — there's no self-serve sign-up. Your staff enrolls them at the counter, in the counter app (a tablet, PIN-protected): phone number, one tap, done. The customer then gets a texto with a link to their own card — points, punch card, member QR code, in French or English. And during the galette-des-Rois rush your team will skip a few. That's fine: the ones who do join are the ones already coming back.
Do our gift cards expire?
Never. Québec's Consumer Protection Act forbids it, and Perkaria enforces it in code: no expiry date, no dormancy fees, no exceptions — including on the bûche-season cards that get bought in December and found in a drawer in June. Balances are checkable on a public page, so nobody has to call you to ask, and your dashboard tracks the outstanding gift-card liability as a real number, not a guess.
Ready to meet your regulars?
Book a 20-minute demo — we'll set up a sample program with your brand on it, live, while we talk.