Your regulars are already yours. The relationship shouldn't belong to a delivery app.
Perkaria runs the loyalty program, the gift cards and the review flow at a Montréal dessert counter — through the 8 a.m. line, on the register you already own. Built for cafés and dessert shops first, not adapted to them.
Sound familiar?
What actually hurts at a dessert counter
The app knows your customers. You don't.
Someone orders your cheesecake three times a month and you never learn their name. The platform keeps it, takes a commission on every order, and rents the relationship back to you at whatever rate it sets next year. When they stop ordering, you don't find out — and you have no way to reach them.
Nothing survives the 8 a.m. line
At rush the only number that counts is seconds per order. A paper card means hunting for the stamp. An app the customer has to download means the line stops at the register. If it doesn't fit between "oat milk?" and the debit terminal, your staff will quietly skip it — and a program nobody uses is worse than no program.
The margin is in the second visit, not the discount
On a $4.75 latte and a $7 slice, a blanket 20% off is most of what you make — usually handed to people who were walking in anyway. The counter down the block is a 90-second walk. What pays for itself is the visit you wouldn't otherwise have had, on the afternoon your case is full and your dining room isn't.
How Perkaria fits
How Perkaria answers each one
A card that fits between the order and the terminal
Staff enrol a customer at the counter in a few seconds — there's no app to download and no QR on the table to explain. Every visit after that is a scan or a tap on the PIN-gated counter tablet. Stamps, points per dollar and tiers can all run at once, with caps, bonus events and birthday rewards you set yourself. Stamps land as pending right away and are verified overnight, so nobody at the register waits on a confirmation.
LoyaltyFind out which Tuesday is actually dead
The owner dashboard shows visits per member per month, your top customers, and a lapsed-regulars list — the people who came every week and haven't in a month. A weekly digest arrives by email so you're not logging in to go looking. That's what turns a discount from a reflex into a decision: you fix the hour that's empty instead of marking down the whole menu.
InsightsGift cards that never expire — here, they legally can't
Dessert is a gift: birthdays, hostess gifts, the thank-you box for the office. A gift card is cash in your drawer today and a visit later. Under Québec's Consumer Protection Act these cards never expire and carry no dormancy fee — so Perkaria has no expiry setting to switch on and no fee to forget about. Customers check their balance on a public page instead of phoning your counter mid-rush.
Gift cardsLive in Montréal
Rockaberry Jean-Talon runs on Perkaria
Rockaberry is a dessert institution on Jean-Talon — the kind of display case people cross the city for. Its loyalty program, its gift cards and its review flow all run on Perkaria, at a real register, with real staff, during a real rush. That's the deployment fact, and it's all we'll claim: we're not going to hand you percentages we haven't published.
A starting recipe for a café or dessert counter
Suggestion, not a rule: a 10-stamp card — nine visits, the tenth is on you — plus double stamps Monday to Thursday, 2 to 4 p.m. The card matches how people actually buy coffee and a slice, one at a time. The double-stamp window aims the reward at the flattest hours of your week, so you're paying for the visits you don't already have instead of discounting the noon line that was coming anyway.
Every number here is yours: stamps per card, what the reward is, which hours double, and the caps that stop a generous shift from becoming a problem. Enrolment stays a staff action at the counter, and stamps stay pending until the nightly reconciliation matches them against your POS sales export — so a mis-tap never quietly turns into a free slice.
A suggestion to start the conversation — not a fixed package and not a prediction. We configure the real numbers with you on the demo call.
Questions
Questions we get asked
Will this slow down my morning rush?
The counter app is a PIN-gated tablet with big buttons and one job — no menu tree, no login per order. Staff scan the member's QR (or their printed key tag), tap once, and the visit is recorded. The stamp shows as pending immediately, then gets verified overnight against your sales export, so nobody at the register is standing there waiting for the system to agree.
Do I have to change my POS?
No. Perkaria never talks to your POS — it reconciles against the daily sales CSV your POS already exports. The register it runs on today has no API of any kind, which is exactly why it was built this way. If your system can export sales, you're compatible, and nothing at the counter changes.
Can customers sign themselves up from a QR code on the table?
No, and that's on purpose. Enrolment is a staff action at the counter: consent is asked for out loud by a person, which keeps it explicit and keeps junk records out of your list. Once staff enrol them, the customer gets a text message with a magic link that puts their card — points, stamps and their member QR — on their phone. Nothing to download, no password to forget.
Ready to meet your regulars?
Book a 20-minute demo — we'll set up a sample program with your brand on it, live, while we talk.